Service Maintenance

Cancellation Policy

To cancel or reschedule, please contact us at least 24 hours in advance. 50% Deposit Policy for Cash Register Services: Thank you for choosing our premium services for your cash register programming, training, customization, maintenance, hardware upgrades, and setup needs. To ensure a smooth and efficient process, we have established the following 50% deposit policy: 1. Booking Confirmation: - Upon booking our services, a 50% deposit of the total estimated cost is required to secure your appointment. 2. Service Provision: - Our team will commence work on the agreed-upon date and time. 3. Payment Deduction: - The 50% deposit will be deducted from the final invoice upon completion of the services. Refunds will be processed within 5 business days from the date of cancellation or determination that the service cannot be completed. 4. Refund Policy: - If our team is unable to fulfill the requested services successfully or if the technician determines that the job cannot be completed, you are entitled to a full refund of your deposit. 5. Cancellation Policy: - Cancellations made by the customer within 48 hours of the scheduled appointment may result in forfeiture of the deposit. 6. Completion and Final Payment: - Once the services have been completed to your satisfaction, the remaining 50% of the total invoice amount is due. 7. Additional Costs: - Any additional services or materials required beyond the initial scope of work will be communicated and agreed upon before proceeding, with corresponding adjustments to the final invoice. 8. Communication: - We maintain open lines of communication throughout the process to address any concerns or questions you may have. By proceeding with the booking and payment of the deposit, you acknowledge and agree to abide by the terms outlined above. We are committed to delivering high-quality services and ensuring your satisfaction with our solutions for your cash register needs. If you have any further inquiries or require clarification, please do not hesitate to contact us. We look forward to assisting you with your cash register requirements. 9. Contact Information: For any inquiries or to initiate the booking process, please contact TillSense at support@tillsense.com or 060 888 4041.

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